Digital operations manuals and on-line check lists for retail-, restaurants- and franchise chains


With specialized solutions for

A necessary investment for operational quality

When you use a common hub for internal communications, know-how sharing and operational support, you empower franchisees to take ownership of the business and brand.
The top six reasons why franchisors think cloud based intranet communications have revolutionized the way they can support and interact with franchisees.
Fact-based decision making

Eliminate the but I heard…-situation that leads to missinformation. Instead, co-workers have access to relevant, correct and updated information. The result? Reduced operational errors. Find resources that back-up decision-making. Empower franchisees and co-workers to take ownership for compliance.

Increase in perceived service levels

Resources that live in the cloud are always available, on every device. This means you need less resources at HQ to deal with routine and repetitive support issues. When people easily can find answers themselves 24/7, it brings a visible increase in perceived service levels with franchisees.

Faster time-to-cashflow for new outlets

New franchises enjoy a faster time-to-cashflow when opening new outlets and introducing new staff to training procedures. Operational materials, checklists and best-practices now live in the internal communication hub with smart tags, just waiting to be found.

80% Less internal spam

Clean inboxes are a beautiful thing. With Chainformation’s intranet, users experience up to an 80% reduction of internal spam e-mail. Goodbye irrelevant “send to all” emails that flood your inbox, hello to relevant peer-to-peer communications and role based social feeds.

Manuals & documentation in sync

Imagine that your franchise’s operations manual lives on-line and managers have the ability to quickly update any topic at page level even when they’re in the field. When this powerful functionality is paired with mandatory read tracking, franchisors can keep their documentation in sync with a fast-moving business environment and franchisees can keep themselves in sync with common operational standard and quality levels.

We took “IT” out of the equation

Skip the IT guy – with a good communication hub you don’t need a middleman with knowledge of system development, server maintenance, software upgrades, databases etc. A competent and powerful “fire-and-forget” system, automatic updates and maintenance are just a few of many perks of living in the cloud.

Want to know more about how a cloud based communications platform could benefit your  organisation?
Let us know, and we’ll get back to you soon.

Everything you need

Manage your franchise’s wealth of information and keep your franchisees updated on key information to make sure they’re implementing consistently and effectively.
Be In The Know, On The Go

Keeping your franchise manuals up to-date has never been this easy. Access important information on any device, from anywhere in the world. Update, revise, share and track mandatory reading in real-time. Version handling and roll-back features at page level means you can always backtrack historical changes.

Interactive smart checklists 

Make sure recurring and critical tasks get seen and done with interactive checklists that promote active check-ins. Our built-in checklists are highly customizable, available on any device and will give you in-depth statistics so that you can keep what’s working and tweak what isn’t.

Instant file- & media sharing

Share and access important files, current campaign and relevant marketing materials from an integrated media library. Role-based permissions mean you can make sure only the right people have access to it at the right time. No “stalling” information and no “missed” memos. Just simple sharing and timely updating: that’s the power of a franchise intranet.

Role- & area based access

Powerful access level control allows for targeted, “for your-eyes-only” sharing and information delegation. Extremely flexible and built to fit any network structure – big, small, local or global – you can now set multiple permissions with just a few clicks.

The ultimate social network

One of the powers of our franchise intranet lies in the way we combine the perks of a intranet with the familiarity of large social networks. Successful franchises are built on consistent cross-network communication and interaction. Our intranet functionality looks and feels familiar and intuitive so your franchisees will be sharing, liking, commenting and tagging in no time.

Track compliance

A system is only as good as it’s feedback – and we get that. Chainformation’s combination of tools allows management teams to track every aspect of what information is being used by whom, and more importantly – it helps you pin-point and fix potential problems before they even arise.

Search & find

More needle, less haystack – that’s our motto. An intranet is only as powerful as its ability to instantly give its users the content they’re looking for. Our powerful search engines deliver what you’re looking for with lightning speed results and real-time auto suggestions.

On-boarding support

From A to Z, Chainformation’s on-boarding process is designed to help you get up and running in no time. Our team will help you harness the power of streamlined communication in your franchise. We are dedicated to your success and we provide a structured on-boarding process where we support your team during the first 60 days. You’ll get warmed up and launched without even breaking a sweat.

Read more about our on-boarding process here.

Management & support made easy

Success at the tip of your fingers.
Here’s the bottom line

Managing  a franchise organization and supporting your franchicees to compliance and success is a massive task – no matter the size of the business.

Focus on running a profitable business and let us give you the tools and support to make it happen. Chainformation’s Franchise Intranet is a cloud based platform uniquely designed for information sharing, support and concept compliance suitable for any franchised business and network.

Our mission

Is to make the daily operation of your franchise run intelligently and seamlessly. With over 17 years of experience and tens of thousands franchisees supported, we want to help you answer the question

“What’s possible for our franchise brand?”

You’ve heard it all, now we would love to hear your thoughts and questions.

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Chainformation AB
+46 40 17 21 90 (CET)